Back Market Reviews

i have had to return 3 macbooks due to battery needing service. for the second one i told them that i just wanted them to send me a battery and i would get installed. they refused. i then asked if the seller had battery in stock to repair and
thst i would not return if they did not and didn’t get response. should have know. better because they just refunded my money. now i have third laptop with same issue. i dont know how legitimate referbisher does not check this

I ordered an iphone 11 in excellent condition. I got a cell with lots of dents&scratches.
Suposse to contact me after 24h, NO ONE contacted me.
I just printed the label to return. Beware.

was sold a stolen phone tech gallery or global fragrance in garden city mi saad Muhammed sells stolen goods and back market doesn't do anything to protect their customers just like eBay

Phone arrived in excellent condition with 100% battery health. Very happy with my purchase.

I have purchased phones and laptops from Back Market and found their service to be excellent. Back Market brokers deals from various sellers helping the buyer find the bargains they want AND providing support if there is an issue with the seller. This last statement is what sets Back Market out from the crowd! They will resolve any issue you have with the vendor including refunds and better offers! Because I can trust them I purchased my latest laptop via their site!

I wanted the iPhone 12 mini and Back Market had exactly wanted I needed at a great price. The trade in process for my old phone was simple enough.
The phone is in great condition and I’m very happy with it.

So there’s a lot of value buying used, im not complaining you get what you pay for, all in all it was a great value and a great buy

I bought over 3 item from Black Market with in the last half year Just as described and worked great 👍

Placed an order on 5/7/23 and never received an email notification or anything regarding shipping or confirmation. I called 3 days later and was told by a customer service rep my order was cancelled because they did not confirm my identity.

Very easy to find the phone I wanted. They had several colors to choose from. Easy to make the purchase. Came very quickly. They kept me post about the progress of the shipping. Great experience.

If you're considering purchasing an unlocked iPhone, I strongly advise against it. Despite being advertised as unlocked, these phones are not truly unlocked. I know this from personal experience as I use Google Fi SIM, which was incompatible with the supposedly unlocked phone I purchased.

When I reached out to the seller for a refund, they ignored it and sent me another phone, but the quality was not up to par. I returned it again and requested a refund, again, but to my frustration, they only offered a partial refund for a repair service that was due to their own mistake.

Don't fall for the false promises of unlocked iPhones. They may seem like a good deal, but they will only cause you trouble and disappointment in the long run. Trust me, it's worth the extra investment to avoid the headache and hassle of dealing with an unreliable and deceptive product.

Everything was fine until I sent in a trade-in. My phone was perfectly fine before I sent it. Now they sent me pictures of my phone broken, I reach out to them since last week, sent pictures I took before sending it but I still didn't hear anything.

I’ve purchased three items from Back Market and have been pleased! A used iPad, iPhone and a watch! All great!

I have used Back Market twice and I will use it again next time!

I came to back market to initially buy a iPad air 5th generation. Got the iPad air and paid with PayPal, it all went smoothly. I got my iPad in the amount of time they said and the condition was exactly as they described. Had another opportunity to buy another device from them, an iPhone 13 pro max. Same condition, same time, same quality. Will recommend this place every time.