Back Market Reviews

I usually end up finding what I came in for because there are a lot of choices and most things are in stock. That said, it can still be kind of frustrating sometimes. The aisles feel messy, the aisles feel crowded, and it just feels like I’m walking around longer than I should. I like that they have plenty of options, but I do wish the shopping experience was a little less annoying...

I tried using one of those promo codes on Back Market, but it either wouldn’t go through or the discount was barely anything once I got to checkout. The prices were alright overall, but that whole promo thing felt a bit misleading. I reached out to customer support and just got a basic response. Not a terrible experience or anything, just kind of disappointing...

I got an unlocked phone from Back Market and thankfully it worked with my carrier right away. I popped in my SIM, went through the activation steps, and it was ready in a few minutes. It wasn’t hard, but I still wish there weren’t extra steps to deal with just to start using a phone. Overall though, it was smoother than I expected.

I bought a refurbished phone here because I’m trying to cut down on buying brand-new tech all the time. i was a bit suspicious at first since refurbished stuff can be hit or miss, but the phone works fine so far. Delivery was okay too, nothing amazing but no real issues. Overall, it feels like a better choice for the environment, and I’m cautiously happy with it

I ordered an iPhone from Back Market, and it actually arrived quickly. I was in a excited mood when it showed up, so I opened it right away. The phone itself looked good overall, with just a few small marks that didn’t really bother me. The only downside was the battery health being at 84%, which felt a little low for what I paid. It still works fine, but I’m having to charge it more often than I expected. Not a terrible experience, just a bit disappointing

Customer service did answer my questions and got the issue sorted in the end, so I’ll give them that. But the slow back-and-forth was kind of on them. Waiting a couple days between replies made the whole thing feel more frustrating than it needed to be. It worked out, but it definitely could’ve been smoother

I kept trying to pay and the checkout just kept failing over and over. It was really annoying, and it kind of felt like nobody cared that I was stuck and just trying to finish my order.

My order arrived really quickly, and everything went perfectly. Super happy with the smooth delivery experience!

The website was really easy to use, and I found what I needed quickly. The app worked fine too, which was nice. Checkout was fast and didn’t have any confusing steps, so there wasn’t any of that preventable hassle you sometimes run into with online orders. I also liked that I could track my order without having to dig around for updates

I had a minor issue with my phone after a few months, and to be honest, I was expecting the whole process to be a headache. But Back Market support got back to me quickly and clearly explained what I needed to do. I sent it in under warranty, and while it did take a little bit of time, the updates were clear enough that I wasn’t left wondering what was going on. In the end, it got sorted without much hassle. The after-sales support was definitely better than I expected

I was trying to find a specific phone on Back Market the other night while half-watching TV, and the search results just weren’t lining up with what I typed in. I wasn’t looking for anything super complicated, but it kept showing me phones that were kind of related, but not actually the one I wanted.

The filters were the most frustrating part. I picked the condition, storage size, and price range, and somehow the results would change in a weird way or show stuff that was already sold out. I’d go back, adjust things again, and then end up basically starting over, which got old fast.

The site itself looks fine and is easy enough to browse at first, but actually narrowing things down took way longer than it should have. It’s not the worst shopping experience I’ve ever had, but for something as simple as finding a phone, it was more annoying than I expected

The phone showed up in really nice condition and it works great. i’m kind of mad I ever listened to people saying I needed to buy new, because I saved a lot going this route and got a phone that does exactly what I need. So yeah, happy with it.

I bought a refurbished phone on Back Market the seller did a solid job. I was a little unsure about the quality going in, since refurbished stuff can be hit or miss, but the phone showed up in the condition they described and there weren’t any weird surprises. The shipping updates were easy to follow too. I also appreciated that the listing was clear about the battery, any marks, and the warranty. It felt more transparent than a few other places I looked at. I’d probably use them again if I needed another device

Needed to change my email. Then look up an old order. Just basic account stuff in my Back Market profile. Straightforward, honestly. No weird maze of tabs, no clicking around forever. Password reset showed up fast too. Everything just worked the way it was supposed to. Which, for account settings, is kind of all I ask.

I went with Back Market because I really needed a phone, but yeah. Paying the full amount upfront was not happening. The installment option made it feel way more doable, and it was clear before checkout what I’d be paying each month.
No strange surprises so far. Payments are easy to follow, phone showed up in good shape, all good there. the monthly payment thing is probably the main reason I actually bought it. Glad I did.

My phone showed up on time and works fine, so that part was good. But right away, I had a feeling it was going to be more used-looking than I expected, and yeah, there were more scratches than I was hoping for. The battery is okay, not terrible, but definitely not amazing either. Overall, I’d say it’s fair for the price, just not quite perfect.

I had to return a phone I bought on Back Market because the battery wasn’t quite what I expected. i was a bit nervous that the return would be stressful, but it turned out to be really straightforward. They sent me the return label, I shipped it back, and I got clear updates along the way. The refund came through a few days later without me having to chase anyone. Overall, it made me feel like I could trust them to handle things properly if something isn’t right.

I sent in my old phone for trade-in and it was easy. The shipping label came through in an email, the updates were quick, and I got the payment right when they said I would. I also kept the receipt just in case, but I never needed it. No real hassle at all.